TERMS & CONDITIONS
Welcome to ANIQA Modest Fashion.
To provide clarity about your rights and obligations as a customer, we have prepared these Terms and Conditions. By using our webshop or making purchases, you agree to these terms and conditions. Please read them carefully and contact us if you have any questions.
1. Applicability
- These Terms and Conditions apply to all orders, purchases and other transactions through our webshop.
- By using our webshop or placing an order, you agree to be bound by these terms and conditions.
2. Prices and Payment
- All prices are in Euro and include VAT, unless otherwise stated.
- Prices are subject to change without notice, but the price at the time of purchase is the applicable price.
- We accept the following payment methods: IDEAL, Credit Card and Paypal.
- If a payment fails, we reserve the right to cancel or suspend the order until payment is received.
3. Orders and Delivery
- After you place an order, you will receive a confirmation email. This confirmation does not constitute a guarantee that the product is available.
- We strive to ship orders within 1-2 business days. However, delivery times may vary depending on location and shipping method.
- If a product is not available, we will notify you and offer the option of a refund, replacement, or later delivery.
4. Returns and Exchanges
- You have the right to return or exchange products within 14 days of receipt, provided they are in their original condition, unused and with all tags and packaging intact.Returns of products such as undergarments or personalized items will not be accepted unless they are defective or incorrectly delivered.
- Shipping costs for returns are the customer's responsibility unless it is a defective product or our fault.
5. Customer Service and Complaints.
- If you have any questions or complaints, please contact our customer service team at Info@aniqa.nl. We strive to resolve all complaints within 1-2 business days.
- We value your feedback and take complaints seriously to improve our service.
6. Privacy and Data Protection
- We respect your privacy and treat your personal data according to our Privacy Policy. Please see our Privacy Policy for more information on how we use and protect your data.
- By using our webshop, you consent to the processing of your personal data in accordance with our Privacy Policy.
7. Liability
- We shall not be liable for any damages, losses, or costs arising from the use of our webshop unless it is the result of negligence or willful misconduct on our part.
- Our maximum liability is limited to the amount of the order.
8. Force Majeure
- We are not responsible for delays or disruptions resulting from circumstances beyond our control, such as natural disasters, pandemics, wars, strikes, etc.
9. Changes to the Terms and Conditions.
- We reserve the right to change these Terms and Conditions at any time. We recommend that you consult these Terms and Conditions regularly. By using our webshop after changes, you agree to the revised terms.
10. Applicable Law
- These General Terms and Conditions are governed by the laws of the Netherlands. Any disputes will be submitted to the competent courts in Roermond.
Thank you for reading our Terms and Conditions. We hope you have a pleasant shopping experience at ANIQA Modest Fashion. Please feel free to contact us if you have any questions or comments.Welkom bij ANIQA Modest Fashion.